SUPPORT

Help with WristCodes.

For setup, barcode compatibility, or privacy questions, email support@wristcodes.com.

Add your first card.

On iPhone, scan a card, take a photo, or choose a clear photo containing one barcode. Check the decoded value, enter a label, and save the pass. Tap a saved card to display its code for scanning on your iPhone.

Sync to Apple Watch.

Install WristCodes on your paired Watch and open the app on both devices. Keep them connected until your iPhone reports “On your Watch · ready offline.” Use Sync to try again if needed. After confirmed delivery, saved Watch codes work without your iPhone nearby.

A card will not scan.

Keep the whole barcode and its white margins visible, wake the display, and vary the distance and angle to reduce glare. The reader must support scanning from screens. Some laser readers only read printed cards. Keep the physical card available until you test the actual reader, and confirm that the issuer accepts a saved copy.

Supported formats.

WristCodes supports ordinary Code 128, UPC-A, EAN-13, EAN-8, and static text or URL QR codes. Unreadable or ambiguous images, unsupported formats, and codes too dense for the Watch are rejected. The app cannot refresh rotating or expiring codes, and it does not add passes to Apple Wallet.

Rename or remove a pass.

Use the options beside a card in your iPhone library. After deleting a pass, keep both devices connected until the Watch confirms the updated collection; a disconnected Watch can retain an older copy until syncing completes.

Tell us what happened.

Include your iPhone and Watch models, operating system versions, and a description of the problem. Please avoid sending personal membership numbers or private code contents. If a screenshot helps, hide sensitive details first.

Requires iOS 17 or later. Apple Watch features require watchOS 10 or later. See the setup guide or privacy policy for more information.